Raiseen Child Safety Policy
Last Updated: January 21, 2025
1. Introduction
At Raiseen, we are committed to creating a safe and supportive environment for all users, with special attention to the safety of children and minors who may use our pet care service. This Child Safety Policy outlines our approach to protecting minors and preventing harmful or inappropriate content or interactions within our platform.
2. Age Requirements
Raiseen is intended for users who are 13 years of age or older. Users between the ages of 13 and 18 should have parent or guardian consent to use the service. We implement an age verification system during the sign-up process to help enforce these requirements.
The following age restrictions apply:
- Users under 13 years of age are not permitted to use Raiseen.
- Users between 13-18 years require parental consent.
- Certain features may have additional age restrictions clearly indicated within the app.
- Care routines and reminders are designed with age-appropriate content and expectations.
3. Prohibited Content and Behavior
Raiseen strictly prohibits content and behavior that may harm, exploit, or endanger children. The following are explicitly prohibited on our platform:
- Child Sexual Exploitation: Any content or behavior related to child sexual abuse, exploitation, or inappropriate interactions with minors.
- Grooming: Attempts to establish inappropriate relationships with minors or manipulate them for any exploitative purpose.
- Sextortion: Threatening or coercing minors for sexual content or favors.
- Trafficking: Any attempt to traffic, trade, or exploit minors.
- Harmful Challenges: Promoting, encouraging, or sharing challenges that may cause physical or psychological harm to minors.
- Bullying and Harassment: Content or behavior intended to harass, intimidate, or bully others, particularly minors.
- Hate Speech: Content promoting discrimination, hatred, or violence against any individual or group based on attributes such as race, ethnicity, gender, religion, disability, or sexual orientation.
- Self-Harm Promotion: Content that promotes, encourages, or glorifies self-harm, suicide, or eating disorders.
- Dangerous Goals: Goal suggestions or encouragement for activities that could be harmful to minors' physical or mental health.
4. Content Moderation and Safety Measures
To ensure a safe environment, particularly for younger users, we implement the following safety measures:
- Content Filtering: AI-generated content is filtered to prevent inappropriate or harmful material.
- Safety Mode: Default setting that ensures reminders and insights are appropriate and constructive.
- Age-Appropriate Guidance: Recommendations are tailored to be appropriate for the user's age group.
- Positive Reinforcement: Content focuses on healthy, positive habits and care routines.
- Moderation System: User-generated content is subject to automated and human moderation.
- Reporting Tools: Easy-to-use reporting mechanisms for users to flag inappropriate content or behavior.
- Educational Content: Clear information about healthy pet care practices.
5. AI Safety for Pet Care Suggestions
Raiseen’s AI features are designed with safety in mind:
- Age-Appropriate Guidance: Suggestions are tailored to be appropriate for younger users.
- Healthy Care Suggestions: Recommendations focus on safe, positive pet care habits.
- Professional Disclaimers: Clear information that AI suggestions are not veterinary advice.
- Crisis Prevention: Safeguards to detect and respond appropriately to concerning content or behavior.
6. Reporting Mechanisms
We encourage all users to report content or behavior that violates our Child Safety Policy. Reports can be made through:
- In-app reporting tools accessible from any content or user interaction
- Email to safety@Raiseen.com
- Contact form on our website
All reports are taken seriously and investigated promptly. Depending on the severity of the violation, we may take appropriate action, including content removal, account suspension, or reporting to relevant authorities.
7. Compliance with Laws
Raiseen complies with all applicable laws regarding child protection, including:
- Children's Online Privacy Protection Act (COPPA)
- Applicable state and international regulations regarding minors' online safety
- Mandatory reporting requirements for child abuse or exploitation
- Data protection regulations concerning minors' personal information
We cooperate fully with law enforcement in cases involving child safety and may report serious violations to appropriate authorities.
8. Education and Resources
We provide resources to help parents, guardians, and younger users understand online safety and healthy pet care:
- In-app safety guides and educational content
- Links to external resources on digital wellbeing and online safety
- Clear explanations about AI-generated content and how pet care suggestions work
- Guidelines for healthy pet care routines
- Resources for parents on supporting responsible pet care
9. Updates to This Policy
We may update this Child Safety Policy from time to time. We will notify users of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions or concerns about our Child Safety Policy, please contact us at:
safety@Raiseen.com